Privacy Policy

Last updated: February 11, 2026

1. Introduction

At Navi-SEO, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you use our SEO monitoring service.

We comply with UK GDPR regulations and are committed to transparency about our data practices.

2. Who We Are

Navi-SEO provides automated SEO monitoring services. We analyze website performance and deliver monthly reports via email.

Contact: [email protected]

3. What Data We Collect

Information You Provide

Email Address: For account creation and report delivery
Website URLs: The websites you want us to monitor
Keywords: Search terms you want to track
Payment Information: Processed securely through Stripe (we don't store card details)
Competitor URLs: Optional, for competitive analysis

Information We Collect Automatically

SEO Data: Publicly available information about your website's search performance
Usage Data: How you interact with our service
Technical Data: IP address, browser type, device information

4. How We Use Your Data

We use your data to:

Generate and deliver SEO audit reports
Process payments through Stripe
Send transactional emails via Mailgun
Provide customer support
Improve our service
Comply with legal obligations

5. Legal Basis for Processing

Under UK GDPR, we process your data based on:

Contract: To provide the service you've paid for
Legitimate Interests: To improve our service and prevent fraud
Consent: For marketing emails (optional, you can unsubscribe)
Legal Obligation: To comply with tax and accounting requirements

6. Email Communications

We send two types of emails:

Transactional: Monthly reports, payment confirmations, service updates (you cannot opt out)
Marketing: Product updates, tips (you can unsubscribe anytime)

We use Mailgun to deliver our emails. All emails include an unsubscribe link where applicable.

7. Data Sharing

We share your data with trusted third parties who help us provide our service:

Stripe: Payment processing (learn more at stripe.com/privacy)
Mailgun: Email delivery (learn more at mailgun.com/privacy-policy)
Cloudflare: Website security and performance (learn more at cloudflare.com/privacypolicy)

We never sell your data to third parties.

8. Data Retention

We keep your data for as long as necessary:

Account Data: While your account is active
Reports: 12 months after account cancellation
Payment Records: 7 years for tax purposes
Email Logs: 30 days for delivery verification

9. Your Rights

Under UK GDPR, you have the right to:

Access: Request a copy of your data
Rectification: Correct inaccurate data
Erasure: Request deletion (where legally possible)
Portability: Receive your data in a portable format
Object: Object to certain processing
Restrict: Limit how we use your data

10. Data Security

We implement appropriate security measures:

HTTPS encryption for all data transmission
Secure payment processing through Stripe
Regular security updates
Limited access to personal data
Encrypted storage of sensitive data

11. International Transfers

Your data may be processed outside the UK by our service providers (Stripe, Mailgun, Cloudflare). All transfers are protected by appropriate safeguards including:

Standard Contractual Clauses
Provider certifications (e.g., Privacy Shield)
Strict data processing agreements

12. Cookies

We use minimal cookies:

Essential: For website functionality
Analytics: To understand usage (anonymized)
Payment: Processed by Stripe (their cookie policy applies)

13. Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes via email. Continued use of the service after changes means you accept the updated policy.

14. Contact Us

For privacy questions or concerns:

Email: [email protected]
Address: Navi-SEO, London, United Kingdom

15. Complaints

If you're not satisfied with our response to a privacy concern, you can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.